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Based on the nature of your inquiry, please select from the following convenient alternatives:

Online Support

- For technical documentation please see left panel
- For answers to frequently asked questions, please search our FAQs

Phone Support

- For technical support (e.g.'s, installation, trouble shooting, or parts related inquiries). Available hours (Eastern Time): Mon-Fri: 8AM-8PM; Sat: 9AM-6PM; Sun: Closed

USA: 1-888-648-6466
Canada: 1-800-487-8372

- For customer service (e.g.'s pre-sale, order changes/status, or general service inquiries). Available hours (Eastern Time):

USA: 1-866-538-5536 (9AM-6PM) Mon-Fri
Canada: 1-866-884-8841 (8:30AM-5PM) Mon-Fri


Email Support

To send an email, please submit your inquiry here. Gerber will reply to all inquiries within 2 business days. If your inquiry is more urgent, please select the appropriate phone support contact number listed above