F.A.Q.

Customer Service FAQs

1. Does Gerber sell direct to consumers?
Gerber products are sold through plumbing wholesale distributors. To find your nearest distributor, contact your local Gerber Representative whose name may be found by using the Plumber locator. Rep locator or Showroom locator tools on every page.

2. Where can I purchase Gerber replacement parts?
Replacement parts are also sold through plumbing wholesale distribution. To find your nearest distributor, contact your local Gerber Representative whose name may be found by using the Plumber locator. Rep locator or Showroom locator tools on every page.

3. How can I determine what handle (tank lever) goes with what toilet?
Check the vitreous china price sheet for a list of available tank levers.
You may also contact you local Gerber representative for re-placement part information and availability.

4. What colors are available for lavatories and toilets?
We currently offer up to 12 colors for vitreous china toilets and lavatories. However, not all products are available in all colors and some colors are available as special order only or while supplies last. The best reference for color availability is the 2006 Fixtures List Price Book.

5. What finishes are available for Gerber faucets?
We currently have Chrome, Polished Brass, Brushed Nickel, and Oil Rubbed Bronze available. Our bath drains also include White.

 
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