Gerber - General Part

How can I obtain missing parts from a new product?

If your new product is missing parts, contact our Technical Support line toll free at 1-888-328-2383 (in U.S.) or 1-800-487-8372 (in Canada) for assistance.

Where can I find replacement parts for my product?

Replacement parts are sold through plumbing wholesale distributors - some of whom may be reached online. Contact your local Gerber Representative located within our "Where to Buy" tab within this website to find your nearest distributor. You can contact our Technical Support line toll free at 1-888-328-2383 (in U.S.) or 1-800-487-8372 (in Canada) for further information.

How long does it take to receive replacement parts?

Once the request has been made, the order should only take 3-5 business days to receive the order. If your need is urgent, inform our Technical Support line toll free at 1-888-328-2383 (in U.S.) or 1-800-487-8372 (in Canada) so that appropriate arrangements can be made.

Can I still get parts for a model that has been discontinued?

For part availability contact our Technical Support line toll free at 1-888-328-2383 (in U.S.) or 1-800-487-8372 (in Canada).

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