Gerber - General Troubleshooting

My faucet leaks under the handle of the spout drips?

For two handle faucets, remove the handle (usually by removing the button and screw underneath) and tighten the cartridge by tightening the six sided surface on the cartridge body. For single handle lever products , remove the handle and tighten the locking/retainer nut. If the problem persists, remove and clean both the cartridge and valve body, ensuring that debris is not the cause. If the problem persists after cleaning, replace the cartridge assembly.

I have no/limited water flow from a newly installed faucet?

Verify that the house water supply has been turned on. If there is still no flow, remove and clean the aerator. Prior to re-installation, turn on the water from the faucet to remove any debris. If the problem persists contact our Technical Support line toll free at 1-888-328-2383 (in U.S.) or 1-800-487-8372 (in Canada) for further assistance.

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